YelpVerifiedMay 15, 2026
Underwear and Socks Missing; No Phone Support Unless Customer Is a Senior
- Missing/Stolen Items
- Verification
- Verified
- The original post or complaint is linked and exists as described, and the core facts match the source.
- Failure point
- Independent Contractor, Corporate Policy/Claims Process
- Company responded
- Unknown
- Resolution
- Unresolved
A customer says all of her underwear and socks were missing from an order, and describes phone support as unavailable to her since it's restricted to customers over 65.
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