YelpVerifiedMay 4, 2026
Service Quality Declined Sharply Across Four Orders; Fourth Never Picked Up
- Service Quality
- Damage
- Scheduling/Delivery
- Verification
- Verified
- The original post or complaint is linked and exists as described, and the core facts match the source.
- Failure point
- Independent Contractor
- Company responded
- Unknown
- Resolution
- Unresolved
A customer describes a first order that went well, followed by a second order returned wet, a third returned smelling of smoke, and a fourth in which the assigned worker never came to collect the laundry at all, with no communication from either the worker or the company about the missed pickup.
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