Submitted directlyVerifiedAugust 15, 2026
My Story: Order Missing After Contractor's Car Was Towed
- Missing/Stolen Items
- Verification
- Verified
- The original post or complaint is linked and exists as described, and the core facts match the source.
- Failure point
- Independent Contractor, Corporate Policy/Claims Process
- Company responded
- Unknown
- Resolution
- Unresolved
Order picked up Aug 15, 2026 by contractor 'Timothy.' Delivery never occurred; Poplin disclosed two days later that Timothy's car (with the order inside) had been towed, leaving him without possession of the items. Six days and 30+ support contacts later, Poplin offered $450 cash + $50 credit against a $1,575 itemized loss, contingent on a signed waiver.
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