TrustpilotVerifiedJune 8, 2026
Lost Socks, Ruined Items, and Clothing That Looked Unwashed
- Damage
- Missing/Stolen Items
- Service Quality
- Verification
- Verified
- The original post or complaint is linked and exists as described, and the core facts match the source.
- Failure point
- Independent Contractor
- Company responded
- Unknown
- Resolution
- Unresolved
A customer says several socks went missing and at least four clothing items were ruined, with some pieces appearing as though they hadn't actually been washed and others showing unexplained staining. She also says her laundry was folded while still wrinkled. She notes she'd originally left a 5-star review before unpacking her order.
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