JustUseAppAugust 23, 2026
Kids' Clothes Returned Smelling of Marijuana; Refund Denied Per Terms
- Service Quality
- Refund Denied
Customer's children's clothing was returned smelling of marijuana. Poplin offered a free rewash but warned the customer would be charged again if the person rewashing it determined it 'smelled fine.' Refund was denied per the garment protection program's credit-only terms; customer disputed the charge with their credit card company instead.
Had a similar experience? Submit your story or read what to do next. Think something here is inaccurate? Request a correction.