← All stories
Submitted directlyUnverifiedAugust 17, 2025

Clothes Dropped Off In Middle of the Night, Missing Expensive Items

  • Missing/Stolen Items
  • Service Quality
  • Scheduling/Delivery
Verification
Unverified
Submitted directly to PoplinReviews with no corroborating public source.
Failure point
Independent Contractor, Corporate Policy/Claims Process
Company responded
Yes
Resolution
Poplin offered a $100 credit to use on my next order.

Laundry returned at 2am in the morning on my door step for anyone to take. When I went through my bag of clean clothes, I realized all my expensive clothes worth up to $1,000 were gone. Lady that took my clothes told Poplin those items were never in my laundry. Poplin offered me a $100 credit to use on my next order.

Had a similar experience? Submit your story or read what to do next. Think something here is inaccurate? Request a correction.